Within the United Kingdom
We will arrange for the delivery of Your Goods to the address that you have advised on the order form within 10 working days after you have approved the proof we send you. If you are not available to receive the goods, our carrier will retain your goods and leave a card with contact details to notify you of the attempted delivery, and to advise a second delivery date – usually the following day. You will be responsible for contacting the carrier to arrange an alternative date for re-delivery.
In the event that you are again unavailable to take delivery of the goods, our carrier will leave a card notifying you of the second attempt to deliver your goods, and advising you of a depot address from which you will be able to collect your roller blind.
If a second attempt at delivery fails, and you do not collect your roller blind from the depot, or contact our carrier within 5 days, the goods will be returned to Creatively Different Limited. You will then be responsible for the charge for re-delivery.
Please report any claim for Goods damaged in transit to us by email (enquiries@creativelydifferentltd.co.uk) or telephone (0800 085 2055) within 24 hours of delivery.
Special Delivery
For any special delivery requirements, please contact us directly on enquiries@creativelydifferentltd.co.uk or telephone us 0800 085 2055, and we will do our best to help you. There is likely to be a delivery charge associated with this - we will advise you when you contact us.
International Deliveries
PLEASE NOTE THAT THE PRICES BELOW ARE GUIDELINE PRICES ONLY.
DUE TO THE CURRENT FLUCTUATIONS IN FUEL PRICES, PLEASE CONTACT US FOR AN EXACT INTERNATIONAL DELIVERY PRICE AS AND WHEN REQUIRED.
Our carrier offers a time-definite, door-to-door, express air delivery worldwide service. See below for the overseas delivery zones and appropriate charges.
Overseas Delivery Zones and Charges
EUROPE
Zone 1
Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Greece, Greenland, Ireland, Italy, Luxembourg, Monaco, Portugal, San Marino, Spain, Sweden, The Netherlands, Vatican City
Delivery cost = £33.27
Zone 2
Gibraltar, Iceland, Liechtenstein, Norway, Switzerland
Delivery cost = £46.62
Zone 3
Albania, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Macedonia, Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, Turkey, Ukraine
Delivery cost = £69.30
WORLDWIDE
Zone A
Canada, Puerto Rico, United States of America
Delivery cost = £34.40
Zone B
Australia, China, Hong Kong, Indonesia, Japan, South Korea, Macao, Malaysia, Mexico, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam
Delivery cost = £62.71
Zone C
Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Egypt, India, Israel, Jordan, Kuwait, Laos, Lebanon, Malta, Myanmar, Nepal, Oman, Pakistan, Palestine Authority, Qatar, Saudi Arabia, Sri Lanka, Syria, United Arab Emirates, Yemen Arab Republic
Delivery cost = £66.66
Zone D
Anguilla, Antigua, Argentina, Armenia, Aruba, Bahamas, Barbados, Barbuda, Belize, Bermuda, Bolivia, Bonaire, Brazil, Cayman Islands, Chile, Columbia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Saba, South Africa, St. Barthelemy, St. Eustatius, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent, Suriname, Trinidad & Tobago, Turks & Caicos Islands, Uruguay, Venezuela, Virgin Islands (GB), Virgin Islands (USA)
Delivery cost = £ 72.86
Zone E
Algeria, American Samoa, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Congo, Democratic Republic of Congo, Cook Islands, Djibouti, Equatorial New Guinea, Eritrea, Ethiopia, Fiji, French Polynesia, Gabon, Gambia, Georgia, Ghana, Guam, Guinea, Guinea-Bissau, Ivory Coast, Kazakhstan, Kenya, Kyrgyzstan, Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Mongolia, Morocco, Mozambique, Namibia, New Caledonia, Niger, Nigeria, Palau, Papua New Guinea, Reunion Island, Rwanda, Saipan, Senegal, Seychelles, Sierra Leone, Sudan, Swaziland, Tanzania, Togo, Tunisia, Turkmenistan, Uganda, Uzbekistan, Vanuatu, Wallis & Futuna, Zambia, Zimbabwe.
Delivery cost = £105.14
Events Beyond Our Control
We accept no liability for any failure to deliver your goods, or for any delay in delivering your goods, or for any change of the specified delivery date, or for any damage or defect to the goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, any Act of God, third-party default, strikes, lock-outs or other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.